Terms of Use
When we refer to "Grapevine Graphics and Publishing" ("we," "us," "Company," "GuruPrint"), we are referring to this Web site and to Grapevine Graphics and Publishing ("Grapevine Graphics"), GuruPrint.com and all affiliates and subsidiaries. Reference to "this Web site," "GuruPrint," "Grapevine Graphics and Publishing" and/or "Grapevine Graphics" refer to the Internet presence and business of GuruPrint.com.
INTERRUPTIONS IN SERVICE, SITE ACCESS OR AVAILABILITY: Grapevine Graphics and Publishing is not liable for any errors or interruption in service, disconnection or interruption of use of this Website, whether within or outside of Grapevine Graphics reasonable control. Guruprint.com may be temporarily unavailable for scheduled maintenance, either by Grapevine Graphics or by third-party providers, or because of other causes. If Grapevine Graphics is found to be liable by an outside agency or through legal relief, you agree that the maximum amount of liability for such finding is limited to the refund of payment made on behalf of those services. Grapevine Graphics can never be found liable for any consequential damages that may or may not arise out of an interruption in service whether by fault of Grapevine Graphics, by fault of another within Grapevine Graphics control, or by an outside party, service or agency.
PASSWORD PROTECTION: Site User is responsible for protecting their own password and for any authorized or unauthorized use made of Site Users' password. User will not use or permit anyone to use guruprint.com service to guess passwords or to access other systems or networks with authorization. Grapevine Graphics will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity. If Site User loses their password or username, they must request a new password in writing with proof of identification.
UPLOADING PERSONAL IMAGES: By uploading an image, you are giving GuruPrint.com permission to recreate the image in a commercial manner and store the image electronically. The photographer or image designer retains all copyrights.
RESPONSIBILITIES: Grapevine Graphics makes no warranties, expressed or implied, regarding services provided. Grapevine Graphics is not responsible for any damages suffered from the use of our services, including but not limited to, loss of data, service interruptions and/or delays in service, or third party litigation.
PRIVACY AND DEFAMATORY CONTENT: Site User also warrants and represents that icons, company names, logos, banners, links, content and other information which Site User posts, publishes or places, or prescribes to be placed on your Web advertisement will not (i) violate any international, federal, state or local law or regulation; (ii) in any way violate or infringe upon any partyÕs privacy right, right of publicity, or an other right of any person or entity; (iii) contain any material which is unlawful, harmful, abusive, hateful, obscene, threatening, libelous or defamatory. In cases where you violate this, your company agrees to indemnify Grapevine Graphics against third party suits. Grapevine Graphics makes no warranties, expressed or implied, regarding content seen or not seen by the public and expressly disclaims responsibility for such content to which you are sorely responsible for deleting, removing or adding from the server and of which you have control of. If you do not have control of the content on your web site, you must provide Grapevine Graphics 30 days written notice delivered by certified mail via the US post office of this and give us adequate notice of what you wish to do with the content. A simple service cancellation is not adequate notice of a content problem.
RIGHT TO REMOVE: Site User also acknowledges and agrees that Grapevine Graphics can suspend or remove content and/or access to GuruPrint.com if; (i) Grapevine Graphics has not received all fees relating to the payment of services rendered.
EXPIRATION: All proposals/services expire 45 days after receipt unless stated otherwise or signed by both parties. Grapevine Graphics bills at the middle of each month for the next upcoming month, and Terms are Net 15 from the invoice date. Requests for refund or any other billing dispute requests must be delivered in writing by the US Post Office. Cancellations of service requires written notice delivered by US Post Office or Fax machine (retain your fax record as receipt).
LATE PAYMENTS: Grapevine Graphics services are due and payable in advance and will bill for services up to 30 days in advance. All payments are due and payable within 15 days of notice by written invoice delivered by standard US post office mail. Site User agrees to pay a late penalty fee equal to 1-1/2% of the monthly amount due, or the highest rate allowed by applicable law, on the unpaid balance for any amounts which exceed 30 days. After 30 days, Grapevine Graphics reserves the right to terminate service without any further warning or notice. Site User also agrees to pay additional late fees according to the following schedule: Accounts which are over 60 days outstanding are subject to an additional late fee of $150 to cover the cost of legal notice by our attorney. Accounts which are over 90 days outstanding are subject to an additional late fee of $250 to cover the costs of collection.
RETURNED CHECKS: A returned check charge of $30.00 will be incurred for all returned checks.
BILLING DISPUTES: All billing disputes with Grapevine Graphics must be received at our business office in writing, and the obligation to pay for service will continue until such notice is received or until the contract is fulfilled whichever is later. Written notice must be received by the US post office and because e-mail or electronic mail is not currently deemed 100% reliable, e-mail or verbal notice does not constitute formal written notice. Termination of your service does not constitute relief from amounts incurred prior to termination. Agreements or contracts not on a monthly basis (yearly, quarterly, etc.) can only be cancelled in writing delivered to Grapevine Graphics office by US post office or by fax (please return your fax record as receipt), but the subscriber/Site User will be obligated to pay any and all fees until termination of the contract is finalized.
REFUND PROCESSING: Please allow at least 60 days for the processing of any refunds or credits.
ATTORNEY'S FEES: Site User agrees to pay reasonable attorney fees and any other reasonable fees required to enforce all terms and conditions of this contract. In addition, Site User agrees to reimburse Grapevine Graphics any amounts made on behalf of collecting on delinquent payments or required to enforce the payment terms of this contract.
CONSENT TO JURISDICTION: If any disputes arise or if litigation is required to enforce any part of this contract, Site User agrees that such disputes will be resolved in accordance with the laws of the state of California and the venue of resolution is deemed as the county of Sonoma in the state of California.
DISCLAIMER: SITE USER AGREES THAT GRAPEVINE GRAPHICS DOES NOT GUARANTEE THE EFFECTIVENESS OF WEB ADVERTISEMENT, WEB PAGES OR THE EFFECTIVENESS OF SITE USER'S WEB BANNER OR ANY ADVERTISEMENT OR PROMOTION AND WE EXPRESSLY DISCLAIM AND EXCLUDE ALL EXPRESS WARRANTIES AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GRAPEVINE GRAPHICS CANNOT GUARANTEE IMPRESSION RATES OR CLICK-THROUGH RATES.
BY USING AND/OR VISITING THIS SITE, FILLING OUT ANY FORMS, REQUESTING INFORMATION OR ANY OTHER ON SITE ACTIVITY YOU AGREE TO THE TERMS OF THIS AND ALL SITE POLICIES IN FULL WITHOUT DISPUTE.
PRIVACY POLICY
At Grapevine Graphics and Publishing, we take your privacy seriously, and understand how important it is to you. We are committed to safeguarding your personal information and will do everything possible to protect the information you share with us. Please continue reading, to learn about our Security, Privacy Policies and Copyright/Trademark Notice.
This Privacy Policy applies to all information that is collected at this Website.
While using this site you accept and agree to the terms and conditions of this Security & Privacy Policy (combined and referred to as "Policy"). To best serve your privacy needs and to adapt to changing industry and/or legal standards, we periodically review this Privacy Policy. We reserve the right at our sole discretion to make modifications, alterations and/or updates to this Policy at any time. Please consult this Privacy Policy periodically for the newest modifications, alterations and updates.
1. Customer Information
When you provide Grapevine Graphics with certain contact information, including your name and a valid e-mail address, the information is subject to use in order to send you updates about your order, important news regarding changes to the GuruPrint site or, when Grapevine Graphics sends questionnaires to measure your satisfaction with the quality of service we have provided, and other informational uses.
When you order products or services from us, you may be asked to provide contact or personal information that will be integrated into the final product and/or order. We use this information to fulfill your order. Grapevine Graphics does not share your project or project information with anyone, except as necessary to provide and/or complete your project(s). We may occasionally use the information you have provided to gather aggregate and anonymous information on the popularity and marketability of certain product designs or design features.
For the purpose of placing orders online, you will be asked to provide financial information, including your type of credit card, credit card number and billing and shipping address(es). If we have trouble processing your order, we will use such information to contact you. We save this information in the event that you choose to order from us again. Please note that Grapevine Graphics uses an outside shipping company as well as an external credit card processing company. These companies are permitted to use such information solely to process and complete your order and are not permitted to retain, share, store or use such information for any other purpose.
We record number of visits, paths taken and time spent on our sites and pages. We may accumulate visitor data relating to referring domains, the type of browsers used, operating system software (e.g., Windows 95 vs. 98), screen resolutions, color capabilities, plug-ins, etc. This information may be stored in a cookie on your computer's hard drive. However, none of this information is personally identifiable and we only share this information in the aggregate, reflecting overall Web site or Internet usage trends.
2. Changing Information
You can easily change any of the information you have provided to us. You can also permanently remove your information from the GuruPrint.com database. By doing so, however, you will lose any custom services you have created with Grapevine Graphics.
3. Security
The confidentiality of our customers' information is of the utmost importance to us. We install and update security measures to best prevent the loss, misuse and alteration of the information that we obtain from you.
Our policy is to treat all files, documents and data submitted by our customers with the utmost care and confidentiality. As with all electronic transactions, however, the security of your information can never be 100% guaranteed.
4. Cookie Files
A "cookie" is a piece of data stored on your computer's hard drive containing information about you. When you first access GuruPrint.com, the site places a cookie on your computer. This cookie contains a unique number that assists us in identifying you the next time you choose to visit. Allowing us to create and save a cookie to your computer's hard drive will not give us or any other site access to the rest of your computer, and only Grapevine Graphics is able to read the cookie that our site(s) creates. If you reject the placement of a cookie on your computer's hard drive you may still be able to access GuruPrint.com however your access and functionality may be limited in some areas. Basically, cookies allow us to provide a more positive experience for you, including remembering your order information to make access faster and easier for your return visits. Some Grapevine Graphics strategic partners, such as those with links on our site, also use cookies, but we are not responsible for the abuse or misuse of any information gathered through the use of cookies by such third parties.
5. Logged Files
Each time you visit GuruPrint.com, we may log your computer's unique Internet Protocol (IP) address, which is comprised of a string of numbers separated by periods (e.g., 123.456.78.9), and browser type for administrative purposes. We use your IP address to analyze trends, track your movement within our site, diagnose problems with our servers, efficiently manage GuruPrint.com, and gather general demographic information for aggregate use. Grapevine Graphics does not link your IP address with any information that could personally identify you.
6. Sharing Information
We may share aggregated demographic information with our strategic partners. However, such aggregated demographic information is not linked to any information that could potentially identify you.
7. Special Attention to Children
The services provided by Grapevine Graphics are not directed toward children less than 16 years of age, nor do we knowingly make such services available to children.
If you are less than 16 years of age, we will require parental consent before we conduct business with you. If we are aware that a child has submitted personal information, we will not share or display that information until we have received parental consent. Once we receive parental consent, a child's personal information will be treated in the same manner as an adult's personal information, and in accordance with the rest of this Privacy Policy.
Parents may send an e-mail to Grapevine Graphics Customer Service at support@GuruPrint.com or contact us at the address below to review a current copy of their child's profile in our database, request that the profile be changed or deleted, or revoke their consent.
8. General Privacy Provisions
Notwithstanding this Privacy Policy, we reserve the right to disclose any information or documents that are, in our sole discretion, reasonably necessary to protect Grapevine Graphics or its business, including but not limited to complying with a court order, order from any administrative body or law enforcement officials. We reserve the right to disclose such information or documents without a subpoena, warrant or other court order in certain situations, including but not limited to instances where you: (i) are in violation of the Terms of Use Statement governing this site; (ii) have engaged in, or are alleged to have engaged in, any activity purporting to infringe upon the intellectual property rights of another; or (iii) have engaged in, or are alleged to have engaged in, any other illegal or unsafe conduct or activity. Grapevine Graphics reserves the right to disclose your personal information whenever required by any court, administrative body or law enforcement agency, and we also reserve the right to report any suspected illegal activity to such entities for investigation and prosecution.
BY USING AND/OR VISITING THIS SITE YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY IN FULL WITHOUT DISPUTE.
COPYRIGHT NOTICE
This Website contains online information provided by Grapevine Graphics. Although the information is available to anyone, Grapevine Graphics retains copyrights on all text, textual content and graphic images. Therefore, you may not (1) distribute any of the contents (text or graphics) of this site without the express written permission of Grapevine Graphics; (2) include the information on your own server or in your own documents without permission from Grapevine Graphics; (3) modify or re-use the text or graphics located on the GuruPrint.com Website.
You may print copies of the information for your own personal use or store files on your own computer for your personal use only. Grapevine Graphics reserves all US and international intellectual property and other applicable rights as provided by law.
Digital Millennium Copyright Act
Grapevine Graphics respects the intellectual property rights of others and is committed to complying with U.S. Copyright laws. Our policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act. The Digital Millennium Copyright Act of 1998 ("DMCA") provides recourse for owners of copyrighted material who believe their rights under U.S. copyright law have been infringed on the Internet. If you believe your work has been copied and is accessible on this site in a way that may constitute copyright infringement, please provide notice to our Designated Agent. The notice must include the following information as provided by the Digital Millennium Copyright Act, 17 U.S.C. 512 ( c ) (3):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
- Information reasonably sufficient to permit the service provider to contact the complaining party, such as address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notification is accurate and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The Designated Agent for notice of copyright infringement claims may be reached as follows:
By e-mail: copyright@guruprint.com
Counter Notification to Claimed Copyright Infringement - If a copyright infringement notice has been wrongly filed against you as a result of mistake or a misidentification of the material, you may file a counter notification with our Designated Agent. The counter notification must provide the following information:
- Physical or electronic signature of the subscriber;
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
- A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
- The subscribers name, address, telephone number and e-mail address, and a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification or an agent of such person.
Grapevine Graphics will terminate all account holders and subscribers who are repeat infringers of intellectual property laws.
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