| Q: Will the quality of my cards be as good as my local print shop? |
A: All of the orders taken at GuruPrint.com are printed as good or better, so you will get the professional results at a much better price than your local print store. You can expect premium quality products from GuruPrint.com.
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| Q: Is my information kept private, and is my order secure? |
A: Yes. We never share your order or personal information with any other company or Website without your permission or knowledge. We only use your contact information if we need to contact you as a customer, and your credit card information is only used for billing you for products and services ordered through GuruPrint.com. As for secure ordering, our shopping cart uses up-to-date and proven security technology with a secure connection and data encryption. This system is often safer and more secure than giving out your card information over the phone. You can order with complete confidence.
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| Q: Will the color of my cards look like what I see on my monitor? |
A: In most cases the answer is "yes." However, because of the many types of monitors, sizes, quality, and differences in monitor calibration, some printed colors may not quite match the colors on your specific monitor exactly.
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| Q: Will my browser be compatible with your site features? |
| A: The Guru Print dynamic business card builder has been tested in a wide variety of browsers for compatibility, as listed here. (Note: other browsers may give varied levels of results.)
For PC - Internet Explorer 5.x+, Netscape 6.x+, Firefox 1.x+, Opera 6.x+
For MAC - Internet Explorer 5.x+, Netscape 6.x+, Safari 1.x+, Firefox 1.x+, Opera 6.x+
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| Q: What kind of paper will my cards be printed on? |
A: On a high quality thick 10-point paper.
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| Q: Can I make a change on my order after I've completed it? |
A: You will be able to make any changes to your card and order - and have many opportunities to do so - up until you click the final button. Our unique system was designed to give you the advantage of total control and your own proofing of your cards, so they will be exactly what you want.
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| Q: How do I view the proof of my card? |
A: The card building process allows you to proof as you go and then shows you a preview of the completed card before ordering. You can easily go back and make any changes in just one or two clicks and immediately see the updated version.
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| Q: Do I have to use the available images or can I provide my own? |
A: We offer a variety of beautiful and professional photo images for your selection. We also understand that many customers like to use their own images, so we have provided you with the choice of choosing one of our designs/images or easily uploading your own photo or business logo for making your own unique, one of a kind business cards.
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| Q: Any tips on how I should take pictures with my digital camera for the best images for my cards? |
A: First, we highly recommend that you have your camera set to the highest quality setting. (It's good if the image is so high that you can only save one image on the picture card because you will get a superior finished print image.) Keep in mind that this will mean a large file size, which will slow the download from the camera, but you get the best possible results. Images should be at 300dpi in their final size. Another tip is to use the brightness option in your image editing program if you have one. This will lighten the entire image and help counter the darkness often found on digital camera images. And, if you have image editing capabilities, you might want to try making the image a little sharper or crisper, as this can sometimes make the printed finish a little more clear. However, if you do not have editing abilities with your camera, just use the best quality image setting and for most photos that will be good enough for an excellent printed card.
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| Q: How long will it take to upload my files? |
A: It varies depending on file size, Internet connection speed and type, and volume of Internet traffic at Guruprint.com at the time you begin to upload your file.
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| Q: Can I order custom printed items that are not available online? |
A: Whether it's a brochure, pocket folder, custom die-cut, etc., we can service you with any and all printing needs for your company. Since all equipment is under one roof we can offer you superior prices.
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| Q: How long will it take to get my order? |
A: We offer a choice of shipping options so that you may choose what best suits your needs and timelines. As a general guideline, you can expect an approximate 5-7 days transit time once the order is completed and shipped. (This may vary depending on the shipping carrier.)
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| Q: What are your shipping options? |
A: Overnight, 2 day, 3 day, and standard. Of course, price for shipping will vary depending on which option is chosen.
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| Q: How do I track my orders? |
A: Depending on your shipping choice, once you receive your tracking number you can track your order online through the appropriate link:
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| Q: Will I always receive exactly the quantity I order? |
A: If you order 250 business cards you will get 250 business cards. If you order 50,000 brochures you will get 50,000 brochures or more. We will never short you and don't use the +10% -10% count rule that most printing companies use. That is an old school standard.
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| Q: Is there a discount if I re-order my job? |
A: Because we already offer such cheap prices each order of the same quantity will be the same. If you have a large order involving more than 20 cards at a time then contact us and we will work with you on price breaks.
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| Q: Where can I find Post Office regulations and rules for bulk mail permits? |
| A: These links offer helpful information on bulk mailing and mailing permit imprints:
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Frequently Asked Questions
About GuruPrint™